Privacy Policy
Who we are
Panch Shakti (the "app") is provided by Anayya LLC ("we", "us"). Questions: support@5lpusa.com.
What we collect, and why
| Information | Why |
|---|---|
| Email address (and, if you link it, your mobile number) | To sign you in with a one-time code. |
| Name, family relationships, birth year, birthplace, native gaam, education, profession, biography, life events | To build your family tree and the member profile you choose to share. |
| Contact details you add to your profile | Shown only as you choose: family only, the community directory, or nobody. |
| Photos and documents you upload | To show family albums and profile pictures, and to keep sealed documents. Photo location data (GPS) is removed on your device before upload. Documents are encrypted on our servers. |
| Posts, events, RSVPs, matrimony profiles and interests | To provide the community feed, events and matrimony features. |
| Messages | End-to-end encrypted. Our servers store only encrypted content they cannot read. They do record who is in each conversation and when messages are sent, and the Panch Shakti platform administrator can see that (who chats with whom, and when) to keep the community safe, but never what is said. A first message to someone outside your family arrives as a request they can accept or decline. |
| Online status (online, away, busy, on a call, and when you were last active) | To show other members whether you are around. Choosing “Appear Offline” hides it from members; the platform administrator can still see it. |
| Notifications you receive | Kept for up to 90 days so you can see and open them in the app. |
| Device notification token | To send notifications you allow. |
| Diagnostic reports (app version, screen, error details, and in some reports a screenshot) | To find and fix problems. Reports go only to the app's administrators. |
| Device and support information (phone model, operating system, app version, network type and IP address) | To keep the app working and to help you when you ask for support. Seen only by the platform administrator. |
| Screens you opened and buttons you tapped, only when you make a Support Code or tap Send Diagnostics | To see what went wrong while helping you. Never your messages, photos or anything you typed. A Support Code ends after 15 minutes or when you tap Stop Sharing. |
| Your notification choices, and the birthday and wedding anniversary (month and day) you add | To send only the notifications you want, and to let your own family know on your birthday and anniversary. |
Who can see your information
- Your family sees your family tree and profile.
- Other members see only what you place in the community directory. Children are never listed in the directory.
- Matrimony: a profile's family details stay hidden from other families until both families accept an interest.
- Service providers used only to operate the app: Microsoft (sending sign-in emails), Apple (iPhone notifications) and Google (Android notifications). We do not share your data with advertisers or data brokers.
- We may disclose information if required by law.
Children
Accounts are for adults. A family administrator may add children to the family tree. Children's information is visible only to their own family, children cannot post or use matrimony features, and children never appear in the community directory.
Security
All connections use HTTPS. Documents are encrypted at rest, messages are end-to-end encrypted, and changes to your information (and any refused attempts) are logged. No system is perfectly secure, but we work to protect your information.
Keeping and deleting your data
You can delete your account at any time in the app: Me → Settings → Delete account. Deletion removes your personal information, messages, photos and sign-in details from our servers. Nightly backups on our own storage are kept for up to 14 days, after which they are deleted. You can also ask us to delete or correct your data at support@5lpusa.com.
Changes
If we change this policy, we will update the date above and tell you in the app when the change is important.